If you’ve had even a cursory glance around our website, you’ll know that we’re big fans of Xero.
So too are many of our clients, thanks in no small part to our enthusiasm and cheerleading of this terrific cloud accounting platform.
But, just as we discussed in a recent post, the tech itself is not the answer when faced with a tricky business challenge. If you think implementing a new piece of technology will magically resolve a problem, without first identifying that problem clearly, you can leave your business open to even more issues.
You Need the Right Tools for the Job
Imagine, for a moment, that you need a plumber to fix a leaky pipe. You’d probably expect them to turn up and use a wrench, right? But if they arrived at your door with nothing but a power drill, you’d probably be more than a little confused. You may even question their credentials as a plumber!
Of course, it doesn’t mean there’s anything wrong with the drill, it’s just not the best tool for the job; and in the wrong hands it could make that leaky pipe worse, not better.
The same thing applies when selecting new technology for your business.
For example, if you encounter an issue with time tracking in your company, you might think a dedicated time tracking app would solve that problem. However, even after hours of training to get your employees to use the app effectively, if their processes and workflows aren’t efficiently managed, then the method of tracking time isn’t the real issue. Only once you’ve addressed the root cause of a problem will you be able to apply a technological solution.
And by forcing your employees to use the app instead of identifying and resolving the core problem, it could lead to more distractions, more time wasted, and a drop in profitability.
Identify Problems, Fill Gaps
The Xero platform and its complementary ecosystem of apps offer a number of key benefits to small and medium-sized businesses. You’ll be able to track financial information in real-time, send invoices faster, and seamlessly integrate processes to improve efficiency.
Yet, simply signing up for Xero and integrating a handful of apps will never be enough if you still have gaps to fill in your business. These gaps might be in your knowledge, personnel, resources, or something else entirely, but the technology can only ever help make things faster or easier if it’s the right tool for the job.
If you’re struggling with real business challenges, then Xero and its apps won’t save you on their own. You need to apply that same brilliant business mind that you used when you first started your business and dive deep into what is and isn’t working.
Of course, you can always lean on your extended network for support or bring your accountant on board to address all of this at once. A fresh set of eyes can be useful when trying to identify and solve problems.
And with those fundamental problems solved once and for all, you can turn your attention back to Xero – which really can go someway towards saving and supporting your business.
New to Xero? We Can Help
We know Xero like the backs of our hands. But more importantly, we can help you take a step back and figure out just what you need from a cloud-based accounting system.
Our friendly and experienced staff will discuss your business needs and challenges, and pinpoint the apps and integrations that can support you as you grow and develop your business.
Click here to learn more about Polay+Clark’s Xero services.